Privacy Policy

1. Scope

This Policy describes how CrispForest Speaking Studio (“we”, “us”) processes personal data when you use our website and training services.

2. Data we collect

• Account and contact details you provide (name, email, phone).
• Course selections, favorites (Fallows), and cart contents stored in your browser.
• Technical data such as IP address, device type, and approximate location (only for security and analytics if enabled).
• Communication content you submit via forms or email.

3. How we use data

We use your data to deliver services, operate our site, respond to your requests, process payments (through third parties, if applicable), prevent fraud, and improve training quality. We do not sell your personal data.

4. Cookies & local storage

We use cookies and localStorage to remember your theme, cookie consent, favorites, and cart. You can clear these at any time via your browser settings. Refusing cookies may limit non-essential features but core navigation remains available.

5. Sharing

We share data with service providers who support our operations (hosting, email, analytics). These providers are bound by confidentiality and only process data under our instructions and for specified purposes.

6. Security

We apply reasonable technical and organizational safeguards. No method is perfectly secure; please contact us if you suspect unauthorized access to your account.

7. Your rights

Depending on your location, you may request access, correction, deletion, restriction, or portability of your data. You can also object to certain processing. To exercise rights, reach us via the Contact page.

8. Data retention

We keep data only as long as necessary for the stated purposes, to meet legal obligations, or to resolve disputes. Browser-stored items (theme, Fallows, cart) remain until you clear them.

9. Contact

Questions about this Policy? Email [email protected] or use the form on the Contact page. Our postal address is available upon request.